Meeting and Event Management students were treated to hands-on learning when the RiverCentre complex became our classroom for a day. Zach Foster was our host. Zach is Sales Manager at Saint Paul RiverCentre & Roy Wilkins Auditorium. He was recently promoted to that position after serving (since 2008) as Events Floor Manager and subsequently as Event Manager. Hospitality employers are well-known for promoting from within their own ranks and it’s easy to see why Zach has been successful in his career track at RiverCentre. He is, in short, a rock star. I am also a client of the RiverCentre, and was previously privileged to have Zach assigned as my Event Manager. With Zach on board, I could breathe easy.
Zach shared his own career story and the many elements of the RiverCentre business model. He discussed employment positions within the organizations that make up the complex, as well as provided a glimpse into departmental interactions. Zach is a great trainer and, as it turned out, an excellent tour guide. Students enjoyed the back-of-house tour of the facility as well as the Home and Garden Show set-up. Learning how such a large public show moves in and actually constructs buildings on the show floor was a great experience.
RiverCentre’s boardroom became our classroom for the balance of the class day. The great views of Saint Paul from the boardroom, combined with the information Zach shared, were fuel for our coursework.
Susan Hubbard represents the Saint Paul RiverCentre on DCTC’s Hospitality Employer Advisory Board.
Want to know more about why we meet in real companies? Check out the article, Hospitality Employers Make Magic Happen!. It really is magic when employers give of their time for back-of-house tours and guest lectures. At DCTC, employers help to make learning REAL!
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