Making Learning Real at The Grand Hotel Minneapolis

Students who attended the Saturday (Feb 21, 2015) optional Saturday morning classroom gained insider information from program alumna, Kathryn Billig, Sales Coordinator at The Grand Hotel Minneapolis.  Kathryn began her hospitality career as a Guest Service Agent at The Grand Hotel (a Kimpton property) in 2011. Following her graduation from the DCTC Meeting and Event Management program in 2012, she continued to distinguish herself as a leader that exemplified the “spirit of hospitality” which makes every guest’s visit memorable.  In 2013 she was promoted to her current position as Sales Coordinator of The Grand Hotel.  She lights up when she shares her experiences at the “hidden” gem of downtown Minneapolis that used to be the Minneapolis Athletic Club and her love of the “team” that works to create guest magic at this amazing Kimpton property.  The Kimpton flag is well-known for creating one-of-a-kind properties from historic buildings and The Grand is a great example.

group stiarcase pic 2-21-15 1160Students (pictured here with Kathryn on the grand staircase- l to r Shannon Terry, Kathryn Billig, Jennifer Rials, Kristopher Lohman, and Todd Hurst).

Kathryn is an inspiration to individuals who want to explore the many facets of hospitality that meeting management touches. In the candid style of this program, no topic of discussion was off-limits on Saturday.  We explored the property (front- and back-of-house), career mapping, the many applications of DCTC’s curriculum to the diverse field, industry myths and realities, and so much more.  Contact Kathryn on LinkedIn and look for more information on this blog about opportunities to assist at The Grand Hotel’s 100th birthday later this year.

Students who participated in the class day shared presentations about generational differences and similarities.  We all learned a great deal about each other, peers, co-workers, staff members, and event attendees.  In keeping with the program’s theme of delivering innovative presentations, we shared Kris’ great discussion, Jennifer’s “quiz” and were treated to the “X” and “Y” t-shirt presentation of Shannon and Todd.  They literally wore their presentation (t-shirts shown here). 1160 feb 21 2015 gen x and y shirt duo Everyone proved my theory that learning can be quite real AND fun!

Thanks to the students who participated in this optional SMGT 1160 course day, to Kathyrn Billig for generously sharing her day off of work, and The Grand Hotel for sharing their facilities (and amazing cookies).

Students of SMGT 1162 are looking forward to participating in their next optional Saturday on February 28th at Midway Party Rental.  Visit the following links for more information about DCTC programs in Meeting-Event, Hospitality Lodging, as well as Spa-Resort Management, please contact me on LinkedIn.