It’s true. Negotiating cross-culturally is (or should be) an intimate communication. We don’t need to leave our own country to encounter a multiplicity of cultures we do business with.
Active listening skills are integral to success. Students in my SMGT 1215 International Negotiation Strategies online course that begins March 20, will want to read this great article that offers five tips you want to know. If you are registered for SMGT 1215, spend a few minutes during the next few weeks gathering resources that will help describe active listening. There may be extra credit in it for you.